FAQ
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How long does it take for my order to arrive after placing an order?
Canada
First Class Shipping (1-5 days) $15.95 CAD
Expedited shipping (1-2 days) $30.78 CAD
United States
First Class Shipping (7-8 days) $18.95 USD
Express shipping (3-5 days) $30.95 USD
Australia
Standard International (30-40 days) $28 AUD
Free shipping on all orders over $105 AUD
Orders from Australia are not being shipped from our main warehouse. They’re being shipped and produced overseas. Meaning, when an Australian customer places an order, the production of their clothing begins; once the clothing is finished being made, then it is shipped out. We estimate arrival time to be 30-40 days (15-20 days production time + 15-20 days shipping time). We are also unable to provide tracking numbers at this time.
We are working with our team to find ways on shipping to AUS faster with tracking information we can provide to our customers.
I placed an order and I’m from Australia. Can I have a tracking number?
Currently, we are unable to provide tracking numbers to our Australian orders. However, if you’d like to know the status of your order, you can email us at shlama.apparel@gmail.com and we’ll get back to you within 24-48 hours.
When emailing, please include the name on the order and order number.
Can I expect top-tier quality?
ABSOLUTELY YES! Our product details of each piece of clothing; hoodies, joggers and t-shirts are specified in their descriptions. Our clothing is designed to be thick and minimalistic, so that our consumers can wear them on a daily-basis and have them for the long run.
Do I need to wash my clothes in a specific way?
We have not run into any issues washing our clothes in warm water + dry cleaning, however we recommend washing in cold water.
How frequent are restocks?
Restocks are only applicable to our North America customers (Canada and United States). We restock every 3-6 months after selling out of a particular colour & size.
Can anyone join the Shlama Apparel Brand Ambassador program?
Currently, only residents based in Canada, United States, and Australia can join the program. When we’re able to ship to countries in Europe, then we will expand the program to anyone residing in Europe.
Where can I find all your dance tutorials?
All tutorials are posted on our Tiktok page and Instagram @shlama.apparel
Where can I contact for further information?
Send us an email at shlama.apparel@gmail.com or check out our contact page.
BETHNAHRAIN TODAY
Bethnahrain (Mesopotamia) is taking it's transnational form with Shlama Apparel. It's a combination of culture and modernizatiom through minimalistic fashion
Photo taken in Ankawa, Erbil, Iraq
Let customers speak for us
Really comfy hoody and very stylish T-shirt.
Great service, great quality and quick delivery. Would recommend 10/10
This jacket fits very comfortable and is perfect for working out in.
I bought these at convention in the lavender color and when I first put them on I immediately fell in love. They are the comfiest and best sweatpants I have found. I’ve tried multiple brands of different sweatpants and none of them fit the way I wanted. But these fit perfect and are the exact style I’ve been looking for. Also I love the lavender color, it’s so subtle and stylish
This t-shirt fits me perfectly and is so comfy. The quality is super soft and it looks amazing. Absolutely love it!!!!
so warm and comfy! The set is so cute😊 I bought 3 different sets and they’re all so cute
Shipping was really fast and this is hands down the comfiest hoodie I’ve ever bought. 5 stars ⭐️⭐️⭐️⭐️⭐️
